How is your year starting out? We’re into week 2 of 2023 … would love to hear back from you on what are the challenges you’re facing in your Tri-State business finances right now.Relatedly, what are your customer service goals for this year?One customer relations tool...

That old adage isn't actually accurate. In my line of work, I'm learning something that it would behoove you to also understand:Time is actually worth more than money.So many Tri-State businesses have internalized this reality, and have built huge enterprises...

In today’s online-driven world, it’s no surprise that securing sensitive information is essential. Just like you cover your Tri-State business for other possible risks (property damage, theft, injury, etc.) so should you also be thinking of how to keep your business...

Does the thought of paying rent to your Tri-State commercial landlord for eternity make you cringe?Do you get a little bit of FOMO when you hear stories about other people building empires with real estate?The decision to purchase your own space from which to operate...

Well, it’s now *officially* spring. Of course, that means the end of those cold winter months and the start of warmer, longer days, but it also means the possibility of disruption and stormy weather (especially in the south this week).And while we sure do love...

I want to check in with you, because these are obviously unprecedented times for ALL of us.How are things going for your business right now? Shoot me back an email through the email button at the top of the page and let me know.(I should say from the outset that I'm...

Apparently there's some news happening around us in Tri-State these days.I often use this space to share Cincinnati-specific, detailed information about PPP forgiveness, tax code updates, leadership and marketing strategy, expense reduction, and more -- all essential...

When I think about the holiday season, I think "calm before the storm." That's because in my profession, once mid-December hits, we're scrambling to handle EOY matters. And then when the new year strikes, we're holding our breath for a few weeks ... and then tax...

There is talk right now that Congress might enact automatic forgiveness for all PPP loans under $150K. This would be a sigh of relief for Tri-State small businesses (and their accountants!) everywhere. Nothing has been passed, but it's under strong consideration.And,...

In your Tri-State business, you're shooting for one thing whether you realize it or not: customer loyalty.Seeking out new customers is an arduous task in itself, but keeping them satisfied is another beast that you should take seriously. Why is it so important to take...